SIA "TechGym" website and e-store techgym.eu

PRIVACY POLICY

SIA "TechGym" undertakes to protect and respect your privacy.

Please read this privacy policy of SIA "TechGym" carefully so that you know why and how we collect your data and how we use and process it.

This privacy policy regulates the use of the website and/or mobile app/website of SIA "TechGym" and the information and services provided therein.

When you visit our website/online store techgym.eu for the first time, we will ask you to confirm the use of cookies in accordance with the terms of this notice.

The controller of your personal data is SIA "TechGym", legal entity Reg. No. 40103233478, legal address: Ventspils High-tech Parks 1, Ventspils, LV-3602, Latvia, e-mail address: [email protected].

We process your personal data in accordance with the General Data Protection Regulation and other laws governing the processing and protection of personal data.

Version valid from 14.07.2021.

1. What personal data do we collect and process?

1.1. We obtain and process your personal data ("personal data"), which you provide in order to make a purchase in the online store and for us to process this purchase.

Personal data may include your first name, last name, email address, phone number and other data that you provide when making a purchase. This data is obtained directly from you. We process personal data to ensure the operation of the website, to be able to provide our services, ensuring the security of the website and services and to communicate with you, as well as to prepare the relevant payment documents, delivery documents, etc. in accordance with the law. documents for legitimate interests. We also process purchase history data in order to process orders in the shortest possible time in case of repeated purchases. The legal basis for this processing is the performance of a mutual agreement (see terms of use of the techgym.eu website and distance agreement) and/or the conclusion of a contract at your request, as well as our legitimate interests, namely monitoring and improving our website and services.

1.2. We process information related to the provision of our services in our online store ("Purchase Data"). Purchase data may include your contact information, bank account information, purchase information, purchase history information. Purchase data is processed to deliver goods and services, and to keep accurate records of these transactions. The legal basis for this processing is the performance of a mutual agreement (see terms of use of the techgym.eu website and the distance agreement) and/or the conclusion of a contract at your request, as well as our legitimate interests, namely the proper administration of our website and commerce.

1.3. We obtain and process your multimedia files ("media data") that you submit (add when purchasing) to make a purchase in the online store and so that we can process this purchase accordingly by producing the product with your personalization. Media files (photos, logos, custom designs, personal fonts, etc. digital visuals) are processed to produce printed goods and provide printing services. We process Multimedia data that we obtain directly from you. By sending us your Multimedia files/Media data, you confirm that you have all the rights and/or necessary copyrights for the use of these files and that you take full responsibility for the content of these Multimedia files and you agree to the further processing of these files in order for us to fulfill your order with print. The legal basis for this processing is the performance of a mutual agreement (see terms of use of the techgym.eu website and the distance agreement) and/or the conclusion of a contract at your request, as well as our legitimate interests, namely the proper processing of product orders and the administration of our website and sales.

1.4. We may process your personal, purchase and media data as set out in this notice if it is necessary to comply with or defend legal claims, whether arising in a judicial, administrative or other non-judicial manner. The legal basis for this processing is mutual legitimate interests.

1.5. You have the right at any time to object to the processing of your personal data, which takes place in accordance with your consent, but it should be noted that in such cases, without the mandatory information for processing the order, it is not possible to continue processing the order, and we have the right not to process the order further without further explanation.

2. What are the purposes of personal data processing?

Purposes of personal data processing

2.1. In order to register in our online store using Facebook or Gmail or individual registration, thus providing you with the opportunity to receive promotional offers, related goods, recommended goods and services, as well as offering you other benefits as a registered customer, we process your name, surname, phone number and email.

2.2. When making a purchase, in order to identify you as the buyer and recipient of the goods, to issue an appropriate invoice, to ensure the delivery of the goods and to fulfill other obligations resulting from the concluded contract, we process your name, surname, telephone number, e-mail address, residential address and payment information and in relevant cases also personal code.

2.3. In order to send informative materials, during the purchase/order processing process, so to carry out adequate communication, for example, confirmation of the registration or purchase, coordination of layouts, reminder of an incomplete purchase, or detailed information about the delivery of the product, we process your name, surname, phone number and email.

2.4. In order to provide answers to your questions, by filling in the "CONTACT" or "STORE" sections of our website, to communicate directly with our staff by phone or electronically, we process the personal data you voluntarily provide - name, surname and e-mail address, as well as other provided information. Your personal data will only be used to contact you and respond to your questions, comments or suggestions.

2.5. When leaving a comment on our website, we process the information you voluntarily provided on our website, your name, surname and publicly written comment (your opinion, thoughts, feedback, etc. intellectual property), as well as record your IP address in order to prevent threats to our internet if necessary on the website. Your IP address information is processed only for the security of our website and is not passed on to third parties.

2.5. In order to send advertising materials based on your interests, discounts or other offers to which you have given your consent, we process your name, surname, e-mail address, telephone number and your purchase history and website visit history information.

You can opt out at any time by sending a request to stop communication to [email protected].

2.6. In order to create a personalized product with the printing of your choice - personalization - we process multimedia files and data (.jpg, .png, .ai, .eps, .pdf, .svg, etc. similar file formats) that you voluntarily send, for which you are not fully responsible. . Submitted Media data is used to check file compliance, develop, correct and match layouts, prepare print files and personalize products with one of our techniques. All multimedia files sent by you are used exclusively to fulfill your order with personalization and are not used for third-party orders or for other illegal purposes.

2.6. In order to participate in product raffles and contests, we process your first name, last name, e-mail and phone number. By expressing your desire to participate in lotteries and contests, you agree to the processing of your personal data.

2.7. By applying for our advertised vacancies, by sending an application to our e-mail [email protected], you agree to the processing of your CV and personal data specified in the application letter. We will only process your data during the selection process for the position you have applied for. If the data processing will take place for other purposes, for example, to inform you about, in our opinion, other suitable vacancies for you, we will inform you before the processing begins and ask for your consent.

We are entitled to disclose your personal data to our insurers in order to manage risks or to bring, enforce or defend against claims;
We are entitled to disclose your personal data related to your financial transactions, i.e. the purchase of goods on our website, online store, which can be processed by our payment service providers. We share your transaction information with our payment service providers only to the extent necessary for your payment, refund and complaint purposes.
We are entitled to disclose your personal data to other service providers in order to provide specific services. For example, for maintenance and building companies - service providers of websites, companies of our delivery partners, servers and their maintenance service providers, e-mail and SMS service providers. In the case of engaging subcontractors, we will take all necessary measures to ensure the confidentiality of personal data processing.

3.3. Except in special cases, we are entitled to disclose your personal data to comply with our legal obligations.

3.4. The third parties mentioned in this clause may also be registered outside the Republic of Latvia, the European Union or the European Economic Area. If we share your personal data with such third parties, all necessary steps will be taken to ensure that your privacy is adequately protected.

4. How long is your personal information stored?

4.1. We will store your personal data for as long as is necessary to achieve the stated processing goals, unless longer storage is determined or permitted by applicable laws and regulations. If the data is processed based on your consent, then the data will be processed as long as your consent is valid and has not been withdrawn.

4.2. In any case, they are stored no longer than:

personal data is stored no longer than 5 (five) years from the last order;
purchase data will be stored no longer than 15 (fifteen) years after the end of service provision and/or accompanying documents in accordance with the requirements of the laws and regulations of the Republic of Latvia;
multimedia data will be stored no longer than 10 (ten) years from the last order;

4.3. We are entitled to retain your personal data if this is necessary to fulfill our legal obligations.

5. How can you familiarize yourself with the personal data we process?

5.1. You have the right to access and familiarize yourself with your personal data processed by the techgym.eu online store.

5.2. You can access your processed personal data in the following ways:

by sending us an application by e-mail - [email protected]
Contact us by calling +371 25 784 499

6. What are your rights regarding your personal data that we process?

6.1. You can prevent us from processing your personal data. If you prevent the processing of your personal data, we will not perform any actions with your personal data, except for the storage of your personal data.

6.2. You can prevent the processing of your personal data in the following circumstances:

If the data is processed illegally, but you do not want to agree to the deletion of your personal data;
If the data is processed without taking into account your objections to its processing;

6.3. You can limit/prohibit personal data in the following ways:

by sending us an application by e-mail - [email protected]
Contact us by calling +371 25 784 499

6.4. You can withdraw your consent to the processing of your personal data at any time in the following ways:

by sending us an application by e-mail - [email protected]
Contact us by calling +371 25 784 499

6.5. You have the right to receive information about the personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format and the right to transfer this data to another data controller.

6.6. You can request the transfer of your personal data in the following ways:

by sending us an application by e-mail - [email protected]
Contact us by calling +371 25 784 499

6.7. You have the right to request the deletion of your personal data from our databases by sending us a written request to [email protected].

6.8. Your personal data may not be deleted from our databases in the following cases:

Your personal data is necessary to achieve the purpose for which it was obtained / processed;
You have not withdrawn your consent to the processing of your personal data;
Data processing is necessary to fulfill our legitimate interests or obligations;
If we are obliged to process your personal data in accordance with the requirements of European Union and local regulatory acts;
If your personal data needs to be processed for the purpose of filing a lawsuit, complying with a court order or responding to a court order.

6.9. You have the right to request the deletion of your personal data in the following ways:

by sending us an application by e-mail - [email protected]
Contact us by calling +371 25 784 499

6.10. We can only respond and provide information about your data and may not provide you with any information about the personal data of any other person.

6.11. When submitting an application for any of the points mentioned above, you must indicate a specific e-mail address to which personal data processing is applicable and on the basis of which we can identify you, and accordingly all applications in this regard must be sent electronically from this same e-mail address . Otherwise, we cannot correct the information and personal data in our possession if the email addresses of the requester do not match the requested.

6.12. For your convenience, upon request, we can send you prepared forms for correct submission.

7. Children's personal data.

7.1. The services provided in the online store are intended for persons who have reached the age of 14.

7.2. Individual rules of contests or sweepstakes may specify a different minimum age of the participant for participation in these activities.

7.3. If there are reasonable suspicions about the truthfulness of the person's stated age, the personal data of such persons will be deleted from the databases without further explanation.

8. What are cookies and how are they used?

8.1. Cookies are small text files that are sent to your device when you visit our website. Cookies help us recognize your device and help us improve the functionality of our website and make it easier to use.

8.2. When you visit our website/online store techgym.eu for the first time, we will ask you to confirm the use of cookies in accordance with the terms of this notice.

8.3. Cookies do not collect personally identifiable information and are not used to determine your identity.

8.4. Your personal information held by us may be linked to information obtained or stored by cookies.

8.5. You can refuse or delete cookies according to the Internet browser you use. The steps may vary depending on the browser and its version.

9. What cookies do we use?

This website can set the following cookies:

Functional cookies. These cookies are necessary for you to be able to navigate the website and use its functions. Without these cookies, we cannot provide the services you request, such as shopping cart functionality.
Google Analytics cookies. These cookies are used to obtain visit statistics of our website. We use this information to improve website performance and advertising efforts.
Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to show ads that are likely to interest you the most.
Third-party service provider cookies. Cookies can be set by the following third-party services used on this website: Facebook "Like" button, YouTube videos, [other services]. Some of these cookies may be used to track your activities on other websites and we have no control over them as these cookies are not set by our website.

How to opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window or InPrivate window). Any cookies created during private browsing are deleted as soon as you close all browser windows.

You can opt out of the collection and use of information necessary for the display of targeted advertising by using the free tool Your Online Choices or YourAdChoices.

10. Other terms.

10.1. We reserve the right to update, change or replace any section of this Privacy Policy on our website.

10.2. It is your responsibility to check this page regularly to make sure that no changes have been made to it and to familiarize yourself with the current information and processing of personal data by our company each time you place an order/purchase.

10.3. If you continue to use our website even after the changes have been published, you automatically agree to the relevant changes.

10.4. In the event that you do not agree to any of these amendments, corrections or updates, you must immediately stop using our website.

10.5. You can contact the responsible persons of our company about the processing of personal data by writing to [email protected].