techgym.eu Terms of Use and Distance Contract

Version of 11.09.2026

1. General information

The website techgym.eu is operated by SIA "Upprint" (registration No. 40103233478, VAT No. LV40103233478, registered address: Ventspils Augsto tehnoloģiju parks 1, Ventspils, LV-3602), hereinafter – the Provider.

Contacts:

These terms apply to the use of the website and to orders placed through the website's enquiry form or by e-mail. By using the website or submitting an enquiry, you confirm that you have read them.

The Provider is entitled to change the content of the website and these terms. Changes take effect upon publication on the website. Each order is governed by the version of the terms in force on the day the order is confirmed.

2. How ordering works

The website has no online shopping cart. An order is formed as follows:

  1. Enquiry. You fill in the website form or write to [email protected] , specifying the desired product, material, size and quantity and, if necessary, attaching a design file or sketch.
  2. Quotation. The Provider prepares a quotation stating the price and the production time. The time is determined separately for each order, taking into account the volume, the material and the chosen technology.
  3. Proof approval. The Provider prepares a proof, and you approve it.
  4. Payment. The Provider issues an advance invoice. The invoice is prepared electronically and is valid without a signature.
  5. Production. Production begins once payment has been received and the proof has been approved. The production time is the one agreed by the parties in the quotation and stated on the invoice.
  6. Receipt. We deliver the order throughout Latvia to the address you specify, or it can be collected at our office in Ventspils, Ventspils Augsto tehnoloģiju parks 1.

The contract between the parties is deemed concluded at the moment you approve the quotation and the proof.

The information about services provided on the website is general and is not to be regarded as a binding offer. Prices, production times and response times are determined separately for each order and are binding only to the extent agreed by the parties.

3. Design files and proofs

  • Preferred file formats: vector formats .ai, .eps, .pdf, .svg, .cdr. Text must be converted to curves.
  • If you only have a sketch or a photograph, the Provider can prepare the proof.
  • The Provider is entitled to request a different file or format if the one submitted does not allow a quality result, and to decline the order if the file quality is not adequate.
  • The final decision on the most suitable production technology is made by the Provider and agreed with you in the proof.
  • By submitting files, you confirm that you have the right to use them and assume responsibility for their content.

4. Communication

The main communication channel is the e-mail address given in the enquiry. Information provided verbally or by telephone is not considered part of the order unless confirmed in writing. If the e-mail address is stated incorrectly, the Provider is not responsible for an unprocessed order.

Changes to an order already registered must be requested in writing from the same e-mail address from which the order was placed.

5. Delivery and collection

  • Delivery costs depend on the weight and size of the consignment and are agreed before the invoice is paid.
  • On receiving the consignment, check the packaging and the contents. If damage is found, you have the right to refuse the consignment and to draw up an inspection report together with the courier.
  • Claims regarding quantity, quality or completeness must be submitted within 14 days of receipt.
  • Ownership and the risk of accidental damage pass to the recipient at the moment the goods are handed over.
  • Certain goods (ceramics, glass and other fragile items) are risky to transport. If the Provider warns you of this and you nevertheless choose delivery, the Provider is not liable for damage caused during transport.

6. Right of withdrawal

If you are a consumer (a natural person purchasing goods outside their economic activity), you have the right to withdraw from the order within 14 days of receiving the goods by notifying the Provider in writing. The goods must be returned within 14 days of the notification, and the cost of return is borne by the consumer. The goods must be unused and in their original packaging.

The right of withdrawal does not apply to personalised goods. Pursuant to clause 22.3 of Cabinet Regulation No. 255, a consumer may not exercise the right of withdrawal where the goods are made to the consumer's specifications or are clearly personalised. In practice this means that almost all printing, engraving and cutting orders are final once the proof has been approved.

The right of withdrawal does not apply to legal entities.

7. Liability

  • You are responsible for the accuracy of the information provided in the order and for the content of the submitted files and the rights to use them.
  • The Provider is not responsible for the content of other websites linked to from this website.
  • The Provider is entitled to decline an order if its content is unlawful, offensive or infringes the rights of third parties.
  • If an error in a price or description is found on the website, the Provider is entitled to cancel the order before payment is received, giving notice thereof.

8. Intellectual property

The brands TECHGYM and UPPRINT, the website's texts, images, logos and other materials belong to SIA "Upprint" and are protected by copyright and trademark law. They may not be copied, modified, published or used for commercial purposes without written permission.

The design files you submit remain your property. The Provider uses them solely to fulfil the specific order and does not use them for other clients' orders.

9. Personal data

The Provider processes personal data in accordance with the privacy policy. Please read it.

10. Disputes

Disputes are resolved through negotiation. If no agreement is reached, the dispute is settled by a court of the Republic of Latvia in accordance with the laws of the Republic of Latvia. A consumer has the right to apply to the Consumer Rights Protection Centre (ptac.gov.lv).

If any provision of these terms becomes invalid, the remaining provisions stay in force.